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Customer Support
PHONE LINES ARE AVAILABLE BETWEEN 09:00 AM TO 06:00 PM ON WEEKDAYS ONLY!

Cakestudio

7,8 Greenwoods,
Near Akashwani,Makarpura
Vadodara,Gujarat.

On Phone (9 am to 6 pm) +91 875 87 64 638 +91 875 87 64 638 info@cakestudio.in

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FAQs

1. Can I change the delivery address or Delivery date of Order?

We will change the delivery address as long as your order has not been delivered, or is not on its way to being delivered.

To request a change of delivery date, Please e-mail us at care@cakestudio.in at least  24 hours before the delivery date.

2. Can I mention Specific Delivery time?

We have a standard delivery time of 2 pm to 8 pm.  Mention the specific delivery time in the remarks section and we will try our best to deliver at the same time. Select mid-night delivery option for other time of the day. 

3. What if there is problem in Product or Product not delivered?

 If there is any problem in product or quality or non delivery of the products you should contact us and we will resolve the issue at its earliest. You can write to us at info@cakestudio.in

4. Will my Order Deliver on same day ?

Orders Placed before 2:00 PM IST will be considered for Same Day Delivery But Orders Placed on Occassions Like Valentines day,Fathers day,Mothers day, Diwali,Rakhi etc may not be considered for same day delivery.

5. Do you Deliver Midnight Order?

If midnight cake delivery is available in your city, you can selecct the option in the cake. 

6. What if Recipient is Not There at the Given Address?

If Recipient is not there at his/her delivery address then the order will be considered as delivered. Cakes and Flowers are perishable items, Hence delivery will be made only once.

7. How do i come to know my order is Delivered Fine?

We will send an email to you confirming the delivery. Also if by any reason the order can not be filled, you will be contacted by our customer service as soon as the vendor reported his delivery problem. If you know that the order did not reach at its delivery destination you may contact us at info@cakestudio.in to claim a non delivery with reference to your Order Number

For other queries/concerns, Please write to us at info@cakestudio.in